23 May 2017
As a proficient Japanese speaker, Wing Lee is tasked with serving MSIG’s Japanese corporate clients in Singapore and source for new business. On a day-to-day basis, she responds to customer queries and offers solutions to cover new business risks.
Wing says the biggest challenge in the job is to find a way to insure corporate customers with complex needs, as well as expanding the business. “To address these challenges, you need to do a lot of reading and pick up knowledge of our clients’ business operations,” she says.
Amidst the challenges, Wing is thankful for the support from her colleagues and management team she has received all these years. “As I didn’t have an insurance background, my learning curve was very steep.”
“Notwithstanding, my bosses have been supportive, and the open culture at MSIG means I can seek help from colleagues whenever I face any difficulties.”
Wing is also grateful for the opportunities she has received from MSIG, such as her secondment to the company’s office in Japan. “Through the secondment, I had the chance to learn more about risk management and how the company operates,” she says.