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Claim Procedures

1

Notify Relevant Parties

  • At the occurrence of the incident, contact your agent, broker or us at +65 6827 7660.
  • Inform the Golf Club in the event of any occurrence which may give rise to a claim under your policy.
2

Collect Information

  • Take photographs of the damaged items.
  • In cases involving damage to property or bodily injury of a third party:
    a) note down the particulars of the third party
    b) obtain the details of the nature and extent of claim
    c) do not admit liability, settle or negotiate settlement without our prior approval
    d) immediately inform us when you receive any letter of demand, Writ of Summons, etc from the third party.
3

Submit Information

  • You may download a copy of the claim form or request for the form to be sent to you.
  • Complete the claim form and submit it with all the necessary supporting documents to us.

Supporting Documents For Golf Claim

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You can help us to expedite your claim by providing the required documents promptly.

Supporting Documents For Golf Claim

Checklist

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1. Original completed claim form
2. Photographs of the damaged item(s)
3. Invoices/purchase receipts of damaged/lost item(s)
4. Repair/replacement receipts
5. Police Report/Incident Report from the Club
6. Original bills/F&B bills/scorecard/Hole-In-One Certificate
7. Loss/Damage Report lodged with the Club
8. Original medical bills/medical report, if applicable
9. Any letter of claim or documents received from the third party in relation to the claim, if applicable
10. Photographs of damaged third party property, if applicable

We will contact you for any additional documents that may be required.

FAQs

If you have purchased your golf insurance through your golf club, please refer to their website for information.


1. If I accidentally hit a Third Party vehicle while practising in the golf course, are the repairs for Third Party vehicle covered under this policy?

Yes, our Golfer’s Insurance covers your legal liability towards third party for bodily injury and accidental loss or damage to the third party property under Section 1 – Liability to the Public.


2. If I lost my golfing equipment, would I have to make a police report?

Yes, please lodge a police report at the place of loss immediately.  

If you are outside of Singapore and are unable to make a police report for some valid reasons, please make a police report immediately upon your return to Singapore.


3. If I lost or damaged my golf equipment outside of the golf club, can I claim under the policy?

No, loss or damaged to your golf club is only covered if it occurs at any golf course or driving range.


4. How is my claim for damaged/ lost golfing equipment adjusted?

We will reimburse, repair or replace the damaged/lost golfing equipment provided the damage/loss occurred at any golf course or driving range.

Generally, we will apply a 20% depreciation per year on the value of the golfing equipment from the date of purchase of the damaged/lost item.