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Highlights

Press releases 01 Oct 2025

MSIG Singapore honoured for Leadership in Personal Lines and Underwriting Excellence

MSIG Singapore emerged as a double winner at the inaugural Asia Consumer Insurance Awards 2025.

MSIG Singapore enhances Marine Capabilities through synergy with MSIG Specialty Marine

We are expanding our marine insurance offerings into Protection & Indemnity with a new partnership!

The future DNA of Financial Lines and Cyber Insurance

Discover how smart businesses are turning risk into resilience and insurance into a growth enabler.

Customer Reviews

Thanks Nikki and Yuliana

I would like to commend Nikki and Yuliana individually for assisting us. We needed to update our policy details which were mistakenly input, and they helped us expedite the request. Nikki mainly attended to us and offered alternatives and solutions quickly. Yuliana helped us follow up later on and even checked with Nikki separately even though we contacted them at different times. We are grateful for the help both of them have extended to us. Thanks, Nikki and Yuliana.

B. Lim

Good customer experiences

Good customer experiences. Most consumers evaluate pricing upfront before insurance purchases. I evaluated MSIG's services, and their excellent customer responsiveness is impressive, including travel and helper claims. I will repeatedly buy their products and highly recommend them to others, including family members. Keep up your excellent customer service.

P. H. Lee via Google Reviews

Smooth claim process

Made a claim through their windscreen authorised workshop and was impressed that the claim was looked into and processed within the same day. I was able to get my windscreen replacement the very next day.

KS T

Great customer service

I am most impressed by MSIG's efficiency and exceptional customer service. It took less than 24 hours to process my request. I am very appreciative, thank you. It is because of the outstanding service and plans that MSIG provides that I have been strongly recommending it to people around me.

A. Tay

Great assistance

Many thanks to Rosalind Wong, Senior Executive for Claims for handling my case. She has great sensitivity with regards to my recent bereavement. Rosalind has a pleasant personality and good communication skills. I really appreciate the efficiency and flexibility that she has exercised to help settle my claims.

KP Ho

Smooth claim process

When my luggage and ring were damaged, I sent in a claims request and it was settled. I was sceptical at first about submitting claims for such issues but MSIG actually took time to help me with it. I shall be renewing my annual travel insurance. Years ago, my claims for misconnected flight and delay were also attended to. Thank you to the officer, Ms Angie.

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Highlights

MSIG Singapore honoured for Leadership in Personal Lines and Underwriting Excellence

MSIG Singapore enhances Marine Capabilities through synergy with MSIG Specialty Marine

The future DNA of Financial Lines and Cyber Insurance

Customer Reviews

B. Lim

P. H. Lee via Google Reviews

KS T

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